Children change the room, the timings and the catering
A client says there will be "a few children" and means anything from two toddlers to thirty under-twelves. The difference changes the seating plan, the kitchen, the timings and whether the venue needs anything it does not already have. Most venues ask for a guest count and never ask the one follow-up question that matters.
Ages, not a number
Under two, under five, under twelve and teenagers are four different planning problems: high chairs, a children's menu, a seating decision, and guests who eat an adult portion and drink nothing. Asking for a count of children is the question that produces a useless answer. Asking for ages, in bands, produces the catering numbers and the equipment list in one go.
What the venue provides, and what it will not supervise
High chairs, a bottle warmer, a quiet room for a nap, a space where children can be noisy without ending a speech - these are facilities and they are publishable. Supervision is not, and this is the line to state before anyone assumes otherwise: the venue is not responsible for watching anybody's children, and saying so in advance is kinder than discovering the misunderstanding during a toast.
The timing conflict nobody plans for
Small children leave before the part of the evening the client has planned most carefully, and the parents leave with them. A venue that has run four hundred events knows this and the client has never seen it. Saying it early - that speeches before a certain hour keep a quarter of the room that would otherwise be in a car - is the kind of advice that gets a venue recommended.
Safety facts, stated rather than implied
Which areas are unsuitable, whether there is water, whether a terrace is enclosed, what the fire arrangements assume about guests who cannot evacuate themselves. Parents read this carefully and ask reluctantly. A venue that publishes it plainly is chosen over one that answers "it's very safe", which is not an answer to any of those questions.
Frequently asked questions
Can the assistant confirm that children are welcome?
Should we ask about children at the enquiry stage?
What should we say about childcare or entertainers?
Can it quote a children's rate?
Is a separate page for this worth writing?
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