Planning the day

Children change the room, the timings and the catering

A client says there will be "a few children" and means anything from two toddlers to thirty under-twelves. The difference changes the seating plan, the kitchen, the timings and whether the venue needs anything it does not already have. Most venues ask for a guest count and never ask the one follow-up question that matters.

Ages, not a number

Under two, under five, under twelve and teenagers are four different planning problems: high chairs, a children's menu, a seating decision, and guests who eat an adult portion and drink nothing. Asking for a count of children is the question that produces a useless answer. Asking for ages, in bands, produces the catering numbers and the equipment list in one go.

What the venue provides, and what it will not supervise

High chairs, a bottle warmer, a quiet room for a nap, a space where children can be noisy without ending a speech - these are facilities and they are publishable. Supervision is not, and this is the line to state before anyone assumes otherwise: the venue is not responsible for watching anybody's children, and saying so in advance is kinder than discovering the misunderstanding during a toast.

The timing conflict nobody plans for

Small children leave before the part of the evening the client has planned most carefully, and the parents leave with them. A venue that has run four hundred events knows this and the client has never seen it. Saying it early - that speeches before a certain hour keep a quarter of the room that would otherwise be in a car - is the kind of advice that gets a venue recommended.

Safety facts, stated rather than implied

Which areas are unsuitable, whether there is water, whether a terrace is enclosed, what the fire arrangements assume about guests who cannot evacuate themselves. Parents read this carefully and ask reluctantly. A venue that publishes it plainly is chosen over one that answers "it's very safe", which is not an answer to any of those questions.

Frequently asked questions

Can the assistant confirm that children are welcome?
It can state the venue's policy, the facilities available and the age bands the catering is built around. What it should not do is confirm arrangements for a specific group before anyone has seen the numbers, because high chairs, menus and room layout are finite and the answer depends on the date.
Should we ask about children at the enquiry stage?
Yes, as one extra question with age bands rather than as a count. It takes a client five seconds, it changes the quote, and it prevents the kitchen discovering twelve under-fives in the final week - which is the version of this that costs a venue goodwill it could have kept.
What should we say about childcare or entertainers?
Whether you provide them, whether you permit the client to bring them, and what you require if they do - insurance, certification, an arrival time, a named contact. Treat an entertainer as a supplier rather than as a guest, because that is what they are operationally.
Can it quote a children's rate?
It can state a published rate and the age it applies to. Anything negotiated - a sliding scale, a waiver for under-twos, a different per-head for a large group - belongs with the coordinator, because those decisions interact with the minimum spend in ways an assistant cannot see.
Is a separate page for this worth writing?
For any venue taking weddings or family events, it is one of the better-converting pages available, because the person reading it is often a parent deciding whether to accept an invitation at all. Facilities, policy, safety and the timing advice - four short sections, written once.

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